Agent tier outreach toolkit: drip + dialer + voice AI

What's now included on the Agent tier

Three outreach capabilities were unbundled to the Agent tier in the last update. They are not a separate add-on or a credit pack — Agent tier users have access automatically when their billing tier is Agent or above.

• Drip campaigns — multi-touch email + SMS + call-task cadences in the Deal Tracker. Agent tier allows up to 3 concurrent drip campaigns with drip enrollment on each deal.
• Twilio click-to-call Dialer — one-click calling from any deal that has a phone number. Calls log automatically as activities so the deal's outreach history stays current without manual entry.
• AI dialer scripts — script suggestions in the Dialer that adapt to the deal's property context (Genome Score, distress signals, owner profile) so the agent has a starting point on every call.
• Voice AI on every call — transcription, follow-up suggestions, and hands-free mode all included.

What still requires Brokerage or higher

• Power-dialer mode with queue + auto-advance + voicemail drops (Brokerage and Brokerage Plus).
• Multi-Channel Campaign Launcher unified email + SMS + direct mail (Brokerage and above).
• RVM ringless voicemail (Brokerage and above).
• Ads audience builder for paid-social retargeting (Brokerage and above).
• Virtual Driving for Dollars (Brokerage and above).

First-day setup for a new Agent-tier user

1. Save one property into Deal Tracker by scoring it in Analyzer.
2. Add a phone number to the deal's contact record so the Dialer can click-to-call.
3. Open the deal's outreach panel and create one drip campaign — even a simple 3-touch email cadence is a useful baseline.
4. Run one call through the Dialer with AI scripts on so you see the assistive flow in action.
5. Review the auto-logged activity on the deal — every call, email, and drip enrollment lands here automatically.

Why this changed

Drip and dialer used to be Brokerage-tier features. That gating made the $29/month Agent tier look incomplete relative to LionDesk, Wise Agent, Top Producer, and Follow Up Boss, which all include drip + dialer at the same or lower price point.

The features themselves were already in the product (the DripCampaignPanel and Dialer components shipped long ago); the unbundle is purely a packaging change — same code, accessible to a wider set of plans.